As a sector leader in the manufacture and supply of coagulants, we are fully aware of the importance of satisfying our customer’s requirements and of the financial impact of nonconformities can have on our profitability. For these reasons Feralco is committed to comply with customer’s regulatory and statutory requirements and will strive to ensure that these will be continually met. Feralco will determine the risks that can affect the conformity of our products and address these as opportunities to enhance customer satisfaction.